Our projects
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Social Security AdministrationContinuously improving SSA.gov
The Social Security Administration is building on the momentum from their partnership with the U.S. Digital Service by implementing iterative research, best practices, and a data-informed approach to ensure the website is usable and useful.
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Health and Human ServicesCritical code: building COVID-19 vaccine finder tools
With the American public eager for COVID-19 vaccinations, The White House partnered with the U.S. Digital Service, the Centers for Disease Control & Prevention, the Department of Health & Human Services, and Boston Children’s Hospital to launch a fleet of tools connecting people to life-saving vaccines.
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Cross-agencyChanging how the government hires technical talent
We helped develop a process that allows HR to leverage subject matter experts to evaluate candidates for specialized roles. The result restores fair and open access for all applicants, shortens the hiring timeline, and ensures applicants are truly qualified.
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Veterans AffairsHelping Veterans upgrade their Discharge Status
A customized, plain language tool gives Veterans step-by-step guidance for submitting a strong application to upgrade their discharge status.
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Veterans AffairsSimplifying Veteran‑facing services through VA.gov
Each month, over 10 million people attempt to access the digital tools and content at the Department of Veterans Affairs (VA) and have historically struggled to find what they’re looking for. Digital modernization efforts needed to focus on improving the user experience.
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Cross-agencyImproving how the government buys technology
As the pace of innovation has accelerated, the government’s ability to meet people’s expectations of functional digital solutions has not kept pace. To meet this demand, we created an immersive development and training program to improve digital services acquisition expertise across government agencies.