Our projects
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Internal Revenue ServiceFiling taxes for free with IRS’ Direct File
USDS partnered with the IRS to deliver the IRS Direct File Pilot, a free way for eligible people to file their taxes for free, directly with the IRS.
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Social Security AdministrationContinuously improving SSA.gov
The Social Security Administration is building on the momentum from their partnership with the U.S. Digital Service by implementing iterative research, best practices, and a data-informed approach to ensure the website is usable and useful.
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Centers for Disease Control and PreventionPreparing for the next pandemic while building tech for COVID-19
We worked with the Centers for Disease Control and Prevention to quickly create and scale technology programs that digitize and share infectious disease test results in real-time.
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Health and Human Services | Center for Medicaid and CHIP ServicesCutting red tape for Americans renewing their health coverage
USDS worked with Center for Medicaid and CHIP Services to partner with state Medicaid agencies to help improve state eligibility and enrollment systems.
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Health and Human ServicesModernizing the child care application process
USDS partnered with ACF’s policy and subject matter experts to create a Model Child Care Assistance Application and eligibility verification practices that met federal guidelines and demonstrated the “art of what’s possible.
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Health and Human ServicesCritical code: building COVID-19 vaccine finder tools
With the American public eager for COVID-19 vaccinations, The White House partnered with the U.S. Digital Service, the Centers for Disease Control & Prevention, the Department of Health & Human Services, and Boston Children’s Hospital to launch a fleet of tools connecting people to life-saving vaccines.
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Cross-agencyOptimizing benefits for families
Working alongside The Department of Treasury and the White House, we built ChildTaxCredit.gov to educate families about the expanded Earned Income Credit and Child Tax Credit. The USDS team relied on in-depth research to create a site that is accessible, easy-to-read, and provides resources to find free tax services.
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Cross-agencyChanging how the government hires technical talent
We helped develop a process that allows HR to leverage subject matter experts to evaluate candidates for specialized roles. The result restores fair and open access for all applicants, shortens the hiring timeline, and ensures applicants are truly qualified.
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Health and Human ServicesModernizing the Medicare Payment System
Eight million lines of COBOL and 2.5 million lines of assembly running on 15 mainframes. 4.5 percent of the entire American economy is fueled by Medicare payments and 53 million people depend on it for their healthcare.
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Veterans AffairsHelping Veterans upgrade their Discharge Status
A customized, plain language tool gives Veterans step-by-step guidance for submitting a strong application to upgrade their discharge status.
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Health and Human ServicesEmpowering beneficiaries with their own health data
Leveraging CMS APIs, providers can view of their patients’ full healthcare history without patient intervention. Providers save valuable time that they can better spend talking to patients and preventing conflicts or gaps in care.
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Veterans AffairsSimplifying Veteran‑facing services through VA.gov
Each month, over 10 million people attempt to access the digital tools and content at the Department of Veterans Affairs (VA) and have historically struggled to find what they’re looking for. Digital modernization efforts needed to focus on improving the user experience.
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Cross-agencyImproving how the government buys technology
As the pace of innovation has accelerated, the government’s ability to meet people’s expectations of functional digital solutions has not kept pace. To meet this demand, we created an immersive development and training program to improve digital services acquisition expertise across government agencies.
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Health and Human ServicesImplementing a new, quality-based Medicare payment system
The Quality Payment Program API makes it easy for clinicians to submit quality metrics to CMS and for the government to review and return feedback promptly, which leads to greater health outcomes for patients and a more positive experience with value-based care for providers.
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Department of Homeland SecurityModernizing our Immigration System
We partnered with U.S. Citizenship and Immigration Services to move the paper-based immigration process online, providing applicants with a better experience and improving USCIS's processes.