News & blog
Read about some of the exciting, improbable, and sometimes inconceivable experiences that have come up while working through problems with the government’s systems and processes.
An inside look at USDS
Learn about the situations our teams have encountered during their time in government: the good, the bad, and the just plain bananas.
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Sept 10, 2024The ‘Form We All Lie On’: Exploring the Experiences of Mothers Seeking Mental Health Care
USDS conducted a research sprint to understand the lived experiences of the maternal mental health journey.
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Aug 20, 2024User Research and the Paperwork Reduction Act
User research is at the heart of transforming customer experience. The best way to ensure services are effective, efficient, easy to use, fair, and safe is to include the people they are intended for when building it.
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Aug 13, 202410 years of the U.S. Digital Service: Transforming government for the digital age
The accomplishments of USDS over the past decade demonstrate that the government can and should meet the highest standards of digital excellence.
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Jun 25, 2024Grounding in community: positioning government for a meaningful relationship with its public
How might the combination of your own lived experiences impact the way you understand the people you're serving?
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Jun 18, 2024Collective motherhood: Improving the parenthood journey through peer support
Fifteen mothers created the future of maternal health. It started with a simple question: How can I help?
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Jan 29, 2024A call to service for AI talent in the federal government
This Executive Order on the Safe, Secure, and Trustworthy Development and Use of Artificial Intelligence lays out an ambitious agenda for the United States to meet this moment on AI.
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Oct 16, 2023Solutions by families, for families
How we’re working with people across the country to pilot new ways of supporting families during the critical early years of childhood.
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Aug 11, 2023USDS marks nine years of transforming government services
To celebrate our ninth anniversary, we’re highlighting nine projects that show how Government digital services can be improved by working in partnership with agencies.
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Jun 13, 2023Why we’re designing government to work better and smarter for families
Too often, parents have to navigate a tangled web of government websites, offices, and phone numbers to access the services they are eligible to receive.
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May 17, 2023Why we serve: Sam Feudo
In this series, you’ll hear stories from USDSers and learn why they decided to join, why they stay, and how their work is making an impact for Americans.
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Apr 7, 2023Why we serve: Bill Chapman
In this series, you’ll hear stories from USDSers and learn why they decided to join, why they stay, and how their work is making an impact for Americans.
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Mar 29, 2023Reducing burden of child care assistance applications
Nearly one million American families benefit from federally funded child care assistance. But it’s often difficult for families to navigate an application process that can be confusing and unnecessarily hard.
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Nov 10, 2022Meeting veterans where they are with accessible mobile tech
This Veterans Day, we’re honoring our current and former service members by highlighting a collaboration between the Department of Veterans Affairs and the U.S. Digital Service.
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Aug 15, 2022A quick guide to inclusive design
Designing for inclusion isn’t just about coding for accessibility or section 508 compliance, it’s about providing equitable and easy-to-use websites and services for diverse populations. Because good design is design that works for everyone.
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Apr 27, 2022Tackling the climate crisis with open source
Every one of us has the right to breathe clean air, drink clean water, eat safe, nourishing food, and live free from the threat of climate disasters wrecking our neighborhoods and livelihoods.
USDS in the news
Where media stories once focused on describing USDS as a start up, they now discuss the impact of our work. See what they’ve been saying lately.
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USDS head Mina Hsiang wants Big Tech’s best minds to help fix the government
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Supplying baby's needs: Newborn kits alleviating stress for parents
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Trump squeezed America's geek squad. Biden built it back stronger
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Mina Hsiang helped save Healthcare.gov a decade ago. Today she’s rewriting the government tech playbook
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The White House’s tech team, 10 years after HealthCare.gov
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DC’s 2023 Tech Titans
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This little-known program has played a central role in the U.S. government's coronavirus response
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How tech workers in the government could make everyone’s life easier: ‘Get rid of the paper’
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How a Star Wars crab became a Federal agency’s Twitter avatar
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This simple technological fix helped veterans get health benefits
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Uncle Sam wants you to join the United States Digital Service
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Tech-starved government seeks industry’s best, brightest
For the press
USDS welcomes press inquiries. Email our press contact at USDSpress@omb.eop.gov.
